IDS has an established and thorough process to help ensure
that our products and custom solutions are developed, installed,
and managed in manner that meets both project needs and client
expectations.
Define
Formally define the process improvement goals
that are consistent with customer demands and enterprise
strategy.
Measure
Define baseline measurements on current
process for future comparison. Map and measure process in
question and collect required process data.
Analyze
Verify relationship and causality of factors.
What is the relationship? Are there other factors that have
not been considered?
Improve
Optimize the process based upon the analysis
using techniques like Design of Experiments.
Control
Setup pilot runs to establish process capability,
transition to production and thereafter continuously measure
the process and institute control mechanisms to ensure that
variances are corrected before they result in defects.